Online, In-App & Phone
Payments Support

Product Guides

• Quick Reference Guide – Virtual Terminal
• Customer Operating Instructions
• Business Resource Centre
• Chargebacks
• PCI DSS Compliance

Forms

• Bank Details Change
• Merchant Data Change Form
• Request Refund to Customers Account
• Retained Card Report

E-commerce

• Developer Hub

Fraud Prevention

• Fraud Warning Signs – eCommerce

Risk and Compliance

• PCI DSS Compliance

Sales Tasks

• Making a Sale
• Refunds

Management Tasks

• End of Day Settlement
• Managing Chargebacks
• Viewing Statements
• Printing Reports