Refunds

Refund

Press Menu and then select Refund
Enter amount to refund and confirm by pressing the green button
Wait for display to show the contactless symbol and insert card
When prompted Signature Verification select Yes by pressing the green button and receipt for the card holder prints
Remove card

Press Menu then select Refund
Display shows Currency Change, confirm by pressing the green button
Select currency from choose currency list
Enter the transaction amount in the local currency (local currency amount can be found on the receipt) and confirm by pressing the green button
Enter the exchange rate (exchange rate can be found on receipt) and confirm by pressing the green button
Enter amount in card holder’s currency (card holder’s currency amount can be found on the receipt) and confirm by pressing the green button
Display shows Full Amount Refund on DCC refund screen, confirm by pressing the green button
Wait for display to show the contactless symbol to insert card
Enter administrator password and confirm by pressing the green button
When prompted Signature Verification select Yes by pressing the green button and the receipt for cardholder prints
Remove card