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Support Centre

Search here or select your product category below

With a dedicated 24/7 customer support team, we will take your call day or night. We also have a number of online resources available. Search here or select your product category below

Payment terminals and EPOS

Support documents and FAQ’s for our Point of Sale (POS) and ePOS products.

using BOIPA's card terminals to perform a contactless payment

Online, In-App and Phone payments

Support documents and FAQ’s for our online products including Way2Pay and Virtual Terminal products.

support using online and phone payments

Email Support

Send our support team an email below.

However, if you have a critical issue where you cannot perform transactions please dial our support phone line – 1800 806 670