BOIPA Virtual Terminal fits seamlessly into any call centre or office environment allowing staff to accept payments over the phone within a few simple clicks.
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We use BOIPA reporting to answer questions and ultimately solve problems. While it does not reduce human error, it helps solve problems arising from human error. We’d definitely recommend BOIPA.
Since we took over Devitts in 2016 we have been working with BOIPA for our card payments. The terminals are fast and reliable, and the customer support team are excellent should we ever have an issue. We are also on the reduced pricing for LVA members which is fantastic because we are seeing ongoing growth in card and contactless payments every year.
Our conversion to Contactless was a big decision but around 30% of our customers now insist on card payments. BOIPA provided a tailor made package for us and the process itself was simple. We have seen sales increase hugely. Every week, our figures show more and more conversion from cash into contactless and card payments and our preference now is to deal less and less with cash.
Taste of Dublin switched to BOI Payment Acceptance for our event in June 2015. The savings in fees enabled us to expand our card facilities and offer more payment points for our customers. The team at BOI Payment Acceptance were professional at all times and ensured that the account set up, delivery and operations of the terminals all worked smoothly and were always at hand if there were any questions.
We are delighted with the service since moving to BOI Payment Acceptance and are also enjoying considerable cost savings.