Quicker, more reliable payments have bolstered Wineport Lodge’s customer service and decreased productivity downtime, but owner Ray Byrne says the key improvement BOIPA has brought has been cost-effectiveness. Read the case study to find out how.
Cash transactions are twice as expensive as card transactions for the hospitality sector
The value of an average card transaction (€28.25) almost three times more than the average cash purchase (€11.34) for the hospitality industry
Increasing the volume of card payments to 80% of accepted payments can play a crucial part in lowering admin costs, saving a business as much as €6,000 annually
“The biggest benefit of switching to BOIPA has been cost-effectiveness. It’s just better value to do business with them, and that has made us very happy and comfortable. There’s also been no service downtime, and that has been a big help.”
– Ray Byrne
“Having a better terminal means you spend more time with your customer, and that’s what you want. It makes life simple.”
– Damian Lynch
Although Faythe Guesthouse has long since accepted card payments from its guests, its owners had often experienced problems with their payment acceptance systems and providers. Poor technical support and card reader connection problems were hindering the business until they switched to BOI Payment Acceptance (BOIPA) in 2015.
“Having a better terminal means you spend more time with your customer, and that’s what you want. It makes life simple.” – Damian Lynch
of Hospitality & Leisure businesses are using EPOS systems, which help them to run their businesses better*
To find out more about how an EPOS could help your business, check out our smart EPOS talech or give us a call
*Research carried out by BOIPA in July 2018 with responses from over 1,000 customers.