We spoke to Kopper Hair Salon MD, Sabrina Hill, to find out how switching to BOI Payment Acceptance helped turn the salon’s increasing card payments from a burden into a business benefit. Kopper Hair Salon is one of Cork’s leading destinations for hair and beauty treatments, led by award-winning stylist Sabrina Hill. The salon currently takes about 80-85% of customer payments by card – a vast increase on the 50:50 split between cash and card payments Hill was dealing with ten years ago.
Cash transactions cost 4.7 cents per euro of turnover for beauticians compared to 2.3 cents for a standard card transaction – less than half the amount *
The value of an average card transaction (€28.25) is almost double the average cash transaction (€25.91) for beauticians, highlighting the fact that card transactions often lead to higher sales for merchants *
Increasing the volume of card payments to 80% of accepted payments can play a crucial part in lowering admin costs, saving a business as much as €6,000 annually *
68% of merchants say we are better than their previous supplier **
9 in 10 merchants say they are likely to renew with us **
58% of merchants believe the move to card over cash has helped them run their business **
*2017 Visa Report – The Future of Payments for Irish SMEs
**2023 Annual BOIPA Customer Sentiment Survey
“The way people make payments is changing, and in the last two or three years, card has made up 80-85% of our payments. We had to look at sourcing a service that suited us as a business and could deliver cost savings. Our local manager at Bank of Ireland gave us the option of a better deal by introducing us to BOI Payment Acceptance.”
– Sabrina Hill, Managing Director, Kopper Hair Salon
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