In a world where cash is no longer king and instant gratification is the norm, innovations in technology are enabling retailers to remove friction from the customer journey and better serve their clientele while improving business operations. Visa sat down with Coffee2Go to find out how Ingenico’s smart terminals from BOIPA allow them to serve their customers better and faster.
Cash transactions are twice as expensive as card transactions for the hospitality sector
The value of an average card transaction (€28.25) almost three times more than the average cash purchase (€11.34) for the hospitality industry
Increasing the volume of card payments to 80% of accepted payments can play a crucial part in lowering admin costs, saving a business as much as €6,000 annually
“The terminals work a lot faster than our previous ones and lots of customers are using the contactless transactions which saves us huge time in the bar area of the restaurant and is great for our customers. We are also seeing real savings in our monthly bills. All in all I couldn’t be happier and am delighted we made the change over to BOI Payment Acceptance.”
– Jackie Reddin
” The savings in fees enabled us to expand our card facilities and offer more payment points for our customers. The team at BOI Payment Acceptance were professional at all times and ensured that the account set up, delivery and operations of the terminals all worked smoothly and were always at hand if there were any questions.”
– Alan Donohue
“Our conversion to Contactless was a big decision but around 30% of our customers now insist on card payments. We have seen sales increase hugely. Every week, our figures show more and more conversion from cash into contactless and card payments and our preference now is to deal less and less with cash.”
– Paul Montgomery
How BOI Payment Acceptance helped increase Turnover in a small rural pub
O’Donnell’s country pub in Bennettsbridge, Co.Kilkenny, was not accepting card payments until BOI Payment Acceptance (BOIPA) started working with Margaret and Derick in 2015.
“BOI Payment Acceptance has helped expand our business and is a very quick and easy product to use. We would absolutely recommend it.” – Margaret O’Donnell
talech, in partnership with BOIPA, provides a feature rich tablet based EPOS system optimised for the Retail and Hospitality sectors. Whether you’re a small independent outlet or a larger retail chain of franchise, talech provides all you need to run your business better.
of Hospitality & Leisure businesses are using EPOS systems, which help them to run their businesses better*
To find out more about how an EPOS could help your business, check out our smart EPOS talech or give us a call
*Research carried out by BOIPA in July 2018 with responses from over 1,000 customers.