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Solutions
In Store
On the Go
Online
New to cards
Schools / Clubs
Pay by Link
Sectors
Automotive
Education
Food & Drink
Hair & Beauty
Hotel & Accomodations
Medical
Retail
Taxi
Contact
Support
Partner
ISV Partnerships
Developers
Referral Partners
About
Careers
Refer a Friend
News
Blog
Leadership Team
Awards
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Refunds
Refund
Press Menu and then select Refund
Enter amount to refund and confirm by pressing the green button
Wait for display to show the contactless symbol and insert card
When prompted Signature Verification select Yes by pressing the green button and receipt for the card holder prints
Remove card
Dynamic Currency Conversion (DCC) Refund
Press Menu then select Refund
Display shows Currency Change, confirm by pressing the green button
Select currency from choose currency list
Enter the transaction amount in the local currency (local currency amount can be found on the receipt) and confirm by pressing the green button
Enter the exchange rate (exchange rate can be found on receipt) and confirm by pressing the green button
Enter amount in card holder’s currency (card holder’s currency amount can be found on the receipt) and confirm by pressing the green button
Display shows Full Amount Refund on DCC refund screen, confirm by pressing the green button
Wait for display to show the contactless symbol to insert card
Enter administrator password and confirm by pressing the green button
When prompted Signature Verification select Yes by pressing the green button and the receipt for cardholder prints
Remove card
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