Your terminal did not settle (send funds to the bank) at the end of business yesterday; this needs to be done to be able to process transactions
Please contact our support department on 1800 806670 or send an email to our support team in the form below to have functions added.
*Please be aware that for some functions additions there is a requirement for risk assessment. We may require some documentation.
* If you have further difficulties please contact our support department on 1800 806 670
Once you have changed to your new provider please contact our support department on
1800 806670 and we will configure the changes for you. Alternatively send an email to our support team in the form below.
You can access the business resource centre by clicking here.
Transactions can be rejected for a number of reasons the primary reasons are as below:
This is usually down to a voided or rejected transaction on the terminal before settlement.
All BOIPA terminals are thermal printers, so the paper can only be loaded in in one way.
If receipts are still not printing: