Voice of the Customer Achievement in Customer Excellence Award 2020
BOIPA is very proud to receive an ACE (Achievement in Customer Excellence) 2020 award in the “Voice of Customer” category. It is recognition for businesses like ours who challenge convention and continually question how we can do better for our customers. Gathering the right insight is critical in understanding customer engagement, performance and satisfaction. Our ability to measure has enabled us to democratise ownership of the CX agenda across the length and breadth of the organisation. This has created an environment of continuous learning and improvement and a relentless focus on ‘what else can we do?’ which is the basis for our process improvements and staff training. Importantly we have been able to demonstrate that the impact of listening to customers drives good business.
Best Acquirer of the Year Award 2020
EVO Payments was announced as the Winner of the “Best Acquirer of the Year Award“, at the prestigious Merchant Payments Ecosystem (MPE) 2020 Awards Gala Dinner & Ceremony.
The Merchant Payments Ecosystem Awards (MPE Awards) celebrate and honour the achievements of companies across European merchant payments ecosystem.
The Acquirer award goes to the year’s outstanding Acquirer who has developed an excellent acquiring service for merchants and/or PSPs Internationally. EVO Payments won this Award for their continuous innovative approach to acquiring.
“EVO Payments has a long-standing tradition when it comes to providing an unparalleled service to merchants”, says Leon Dhaene, Chairman of the MPE Awards. “The Jury appreciated the fact that EVO Payments has put a fully digital boarding system in place and also an innovative application called Pricing Genie which assists merchants in reviewing pricing proposals”, Leon adds.
Darren Wilson, President International at EVO Payments, commented that “it is superb to be recognised by the MPE Awards Jury, having won this award for an incredible 5th time in the last 10 years, especially as the award is for providing innovative and excellent services to merchants”.
Best International Card Acquiring Service Provider 2015
EVO Payments International (EVO) has been named “best international card acquiring service provider” at the Merchant Payment Ecosystem (MPE) conference in Berlin. This occasion represents the fourth time that EVO has received this prestigious accolade.
Commenting on the award, Darren Wilson, EVO’s President – International, said: “We are delighted to be named the best service provider for internationally active merchants once again. This win demonstrates the significant role that EVO plays in the global payments market and represents a particularly powerful statement from the market on EVO’s pan-European operation out of Germany and our strong domestic presence as Popular Payments in Spain, eService in Poland and our recently started BOI Payment Acceptance business in Ireland.”
BOIPA wins InBusiness Editor’s Choice Award
The awards honour outstanding achievement in the Irish business community and the winners were selected based on the broad criteria of growth, profile of business, range of services and customer care.
With 28 categories the InBUSINESS Editor’s Choice Awards provide a rare opportunity to gather together representatives from a wide variety of business sectors.
The event was hosted by Today FM broadcaster, Anton Savage at Stephen’s Green Hibernian Club. BOI Payment Acceptance won the award for Best Marketing Proposition for the Ready Made fixed price bundles.