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Ecommerce Sales Coordinator Role

 

 

Reporting to: Inside Sales TL & Inside Sales Manager

Location: Dun Laoghaire

 

 

Responsibilities:

  • Delivery of all company sales targets & KPI’s
  • Qualifying and organising high quality Ecommerce sales appointments for the Field Sales team in order to maximise conversion
  • Generating Ecommerce business opportunities with leads provided via Sales Optimise
  • To achieve productivity and ensure key performance indicators are met.
  • Updating CRM with all information received from Customers.
  • Undertake specific tasks and projects as directed by the Inside Sales Manager.

 

Requirements:

  • Excellent interpersonal and communication skills with the ability to work in a team.
  • Excellent planning and organisational skills and a desire to develop in the role by engaging in training and accepting feedback and supervision from management.
  • Strong negotiation and objection handling skills.
  • Good IT skills with knowledge of MS Office, in-house databases, the Internet and able to analyse information. Be able to work in a fast paced environment.
  • Have an Excellent Telephone Manner and very good Organisational Skills.
  • Be computer literate and have an ability to update data as it is received from customers over the phone on our clients system.
  • Friendly and professional telephone manner.
  • Confident, self-motivated, competitive and assertive.

 

Target Structure:

  • 30 New Ecomm appointments to be booked for the Area Business Managers per week

 

 

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